Read This If You’ve Been Burned by Unreliable Cleaning Companies Before
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Without Constant Check-Ins, Re-Quotes, or Excuses from Vendors
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Experience a Cleaning Standard that Sets New Expectations from Day One
CASE STUDY HIGHLIGHTS
How Kat Secured Reliable Cleaning Across 18 Locations
New Seasons Market, a growing retail grocery chain, needed a reliable cleaning partner to maintain high standards across all 18 of their locations. Facilities Operations Manager Kat Collins had struggled with vendors that lacked consistency, attention to detail, and professionalism. Frustrated by poor vendor follow-through and tired of retraining crews, Kat turned to Barak Group after seeing firsthand how the team operated at a previous site.
Challenges & Goals:
Kat was battling inconsistent cleaning quality and having to continually source and supervise janitorial teams for different sites. She sought a vendor who could deliver consistent, high-caliber service at scale, especially in high-traffic retail environments. Like many in her role, she needed fewer complaints, higher accountability, and a partner who could proactively solve problems without constant oversight.
Process & Strategy:
Barak Group provided Kat with a tailored rollout across all sites, beginning with free detail cleanings to establish quality benchmarks. Their onboarding included site-specific protocols, proactive hazard reporting, and real-time feedback loops. This approach – grounded in communication, consistency, and customization – aligned with Kat’s goals of reducing her management load while elevating operational performance.
Results:
Kat experienced a transformation in her cleaning operations: her locations received high-quality, reliable service with minimal supervision. Her team reported fewer issues, and her internal focus shifted from damage control to strategic planning. Barak Group became a long-term trusted partner across all markets.
Oversight extended to 18 locations
Seamless transition from prior vendors
High employee satisfaction with site conditions
Fewer internal complaints and reduced vendor churn
Discover Reliable Cleaning with Total Accountability Built Right In
CASE STUDY HIGHLIGHTS
How Jason Eliminated Vendor Stress With One Call
DoveLewis Animal Hospital, a 24/7 medical facility, faced heightened janitorial demands including hospital-grade sanitation. Jason Thompson, the Facilities Manager, had worked with several vendors who overpromised and underdelivered. The stakes were high: missed cleanings could impact patient safety and team efficiency.
Challenges & Goals:
Jason needed a partner who understood the critical nature of his environment. Previous vendors lacked flexibility, responsiveness, and oversight – common issues in the industry. He needed a team that could handle everything from laundry to deep sanitation while adapting to a 24/7 operational model.
Process & Strategy:
Barak Group delivered an adaptive, high-accountability model. They initiated the partnership with a no-cost deep clean that addressed every concern – from vents to bio-sensitive zones – setting a new cleanliness baseline. Their systems allowed real-time communication, on-the-fly adjustments, and strict quality oversight, creating a seamless support layer for Jason’s team.
Results:
Jason reported feeling “happy that I found a partner who cares.” Cleaning became a non-issue, freeing him up to focus on broader facility goals. He no longer had to micromanage schedules or chase corrections – the Barak Group handled it all.
24/7 adaptability, including deep medical-grade cleaning
Immediate improvements to sanitation and team trust
Real-time team management and drop-in inspections
Elimination of recurring vendor issues
Expect Quality, Consistency, and Convenience from the Start
CASE STUDY HIGHLIGHTS
How Matt’s Campus Stayed Spotless for 4+ Years
A university in Oregon had been struggling with turnover and inconsistent performance from its custodial providers. Matt Hammar, Director of Purchasing and Administrative Services, needed to stabilize the operation. His goal: find a vendor who could consistently meet evolving scheduling and sanitation needs without constant oversight.
Challenges & Goals:
Matt was facing increasing complaints about cleanliness and vendor reliability. Budget pressures led previous partners to cut corners, affecting student and faculty satisfaction. He needed a long-term vendor that could deliver high standards, adjust to campus events, and integrate smoothly with internal operations.
Process & Strategy:
Barak Group began with a contract-based free detail clean to reset expectations and showcase their commitment. Their team adapted to campus schedules, performed daily cleanings with precision, and maintained constant communication. Using their proactive service model, they eliminated missed cleanings and delivered reliable outcomes week after week.
Results:
Over 4.5 years later, Barak Group remains a valued partner. The campus has experienced consistent cleanliness, reliable service, and improved satisfaction across departments. Matt emphasized their punctuality, professionalism, and ability to anticipate evolving needs.
